AIATUS
AIATUS
  • AIATUS AI
  • PRODUCTS
    • Digital Onboarding
    • Speech Analytics
    • Video Analytics
    • Ova
    • MarketingBot
    • AI Workplace Safety
    • Interactive ML Studio
    • Secure QSign
  • SOLUTIONS
    • Voice of Customer
    • Emotion Recognition
    • Churn Prediction
    • Customer Segmentation
    • Interactive Dashboard
    • Medical Imaging
    • Fintech
  • INDUSTRIES
    • Automotive
    • Retail and E-Commerce
    • Cargo and Logistics
    • Financial Services
    • Healthcare and Medicine
  • INTERNSHIP
  • CONTACT
    • CONTACT
    • DEMO
    • TRAINING
    • DOCUMENTATION
  • Daha fazlası
    • AIATUS AI
    • PRODUCTS
      • Digital Onboarding
      • Speech Analytics
      • Video Analytics
      • Ova
      • MarketingBot
      • AI Workplace Safety
      • Interactive ML Studio
      • Secure QSign
    • SOLUTIONS
      • Voice of Customer
      • Emotion Recognition
      • Churn Prediction
      • Customer Segmentation
      • Interactive Dashboard
      • Medical Imaging
      • Fintech
    • INDUSTRIES
      • Automotive
      • Retail and E-Commerce
      • Cargo and Logistics
      • Financial Services
      • Healthcare and Medicine
    • INTERNSHIP
    • CONTACT
      • CONTACT
      • DEMO
      • TRAINING
      • DOCUMENTATION
  • AIATUS AI
  • PRODUCTS
    • Digital Onboarding
    • Speech Analytics
    • Video Analytics
    • Ova
    • MarketingBot
    • AI Workplace Safety
    • Interactive ML Studio
    • Secure QSign
  • SOLUTIONS
    • Voice of Customer
    • Emotion Recognition
    • Churn Prediction
    • Customer Segmentation
    • Interactive Dashboard
    • Medical Imaging
    • Fintech
  • INDUSTRIES
    • Automotive
    • Retail and E-Commerce
    • Cargo and Logistics
    • Financial Services
    • Healthcare and Medicine
  • INTERNSHIP
  • CONTACT
    • CONTACT
    • DEMO
    • TRAINING
    • DOCUMENTATION

AIATUS Speech & Emotion Analytics

Call Center Speech and Customer Emotion Analytics Platform

AIATUS Call Center Speech and Customer Emotion Analytics Platform, adds value to your call center operations and customer journey by utilizing GenerativeAI and LLMs (large language models) to provide personalized support and operational efficiency.

Machine learning, automatic speech recognition, Explainable AI and Large Language Models (LLMs) help predicting the customer needs, enabling customers and client-facing folks to improve customer experience and to take the best actions in order to improve their conversion.

AIATUS Speech & Emotion Analytics Values

Automatic Speech Recognition

Enables text-based analytics by converting audio recordings into text

Speaker Diarization

Distinguishes speakers from audio recordings

Speech Quality Enhancement

Improves the quality of the audio recording, enabling high-performance analytics

Voice Based Emotion Recognition

Detects vocal emotion of speakers from audio recording

Sentiment Analysis

Detects sentiment of speakers from transcription of the audio recording

Automated Agent Assessment Scorecard

Agent quality scoring as a result of voice and text-based analytics

DASHBOARDS & REPORTS

Automated Agent Assessment Scorecard

Automated Agent Assessment Scorecard

Automated Agent Assessment Scorecard

Customer Satisfaction

Automated Agent Assessment Scorecard

Automated Agent Assessment Scorecard

Bad Word Analytics

Automated Agent Assessment Scorecard

Bad Word Analytics

Speech Analytics

Bad Word Analytics

Sentiment Analysis

Voice Emotion

Vocal Event

Word-Frequency

Vocal Event

Wordcloud

Word-Frequency

Vocal Event

Word-Frequency

Word-Frequency

Word-Frequency

Create value with automated and explainable AI powered products for your business 


Destekli